FAQs

01 asked questions

You Asked Any Questions About Our Company

Who is Şahin Tours & Travel?
Şahin Tours & Travel is an international travel and education facilitation company with offices in Uganda and Turkey. We help clients travel abroad for education, medical treatment, holidays, and business.
Where are your offices located?
We operate through two main offices:

Kampala, Uganda

Ankara, Turkey
What countries do you work with?

We arrange travel to multiple destinations depending on the service, including:




  • Turkey

  • Europe

  • United Kingdom

  • Dubai

  • Thailand

  • India

  • Other global destinations

How can I start the process?
You can contact our team through phone, WhatsApp, email, or the contact form on our website. We will schedule a consultation and guide you step by step.
Do you work with international partners?
Yes. We work with universities, hospitals, hotels, and business partners in different countries to ensure reliable and professional services.
Do you charge consultation fees?
Some services include free consultation, while others may require a consultation or service fee depending on the complexity of the process. Our team will clearly explain any costs in advance.
How can I contact your team?

You can reach us through:




  • Phone

  • WhatsApp

  • Email

  • Website contact form


Our team responds as quickly as possible.

asked questions

Asked Any Questions About Our Services

01. Our services

What services do you provide?

We offer:

  • Study abroad programs
  • Medical tourism
  • Holiday and honeymoon packages
  • Business and investment travel
  • Visa and travel assistance
2. Study Abroad

What documents are required to study abroad?

Requirements vary by country, but generally include:

  • Passport
  • Academic certificates
  • Transcripts
  • Passport photos
  • Application forms

Our team will guide you based on your chosen destination.

03. admission process

How long does the admission process take?

In most cases:

  • Admission letter: 7–14 days
  • Visa processing: 2–8 weeks depending on the country
04. Work & Study

Can I work while studying abroad?

This depends on the destination and visa rules. Some countries allow part-time work, while others have restrictions.

05. Visa & Payments

Do you guarantee visa approval?

No agency can legally guarantee a visa. However, we help prepare your documents correctly to improve your chances of approval.

06. Our payment methods

What payment methods do you accept?

Payments can be made through:

  • Bank transfer
  • Mobile money
  • Western Union or similar services

Payment details are provided upon request.

07. Medical Tourism

How do I choose the right hospital or country?

We review your medical reports and recommend suitable hospitals and destinations based on:

  • Treatment required
  • Budget
  • Travel convenience
  • Doctor availability
08. Doctors

Do you arrange doctor appointments?

Yes. We coordinate hospital appointments, treatment schedules, accommodation, and airport transfers.

09. Holiday & Honeymoon

Can you customize travel packages?

Yes. All holiday and honeymoon packages can be tailored based on:

  • Budget
  • Travel dates
  • Hotel preferences
  • Activities
10. Our holiday packages

What is included in your holiday packages?

Packages usually include:

  • Hotel accommodation
  • Airport transfers
  • Tours and activities
  • Local transportation
  • Travel support

Flights can be added upon request.

11. Business & Investment Travel

Do you arrange business meetings and visits?

Yes. We can coordinate:

  • B2B meetings
  • Factory visits
  • Trade fair participation
  • Real estate tours
12. Visas

Do you help with business visas?

Yes. We guide clients through the business visa process and required documentation.

Still Have Questions?

Contact our team and we will be happy to assist you.